This page gives you a deep dive into the Digital Skills area of the TalEction test/survey. You can use this page to learn more about the skills in this area, how they're assessed, and strategies for improving your abilities in this area.
Information and Data Literacy (GoTo Topic): Such as the ability to explain information needs; locate, retrieve, store and manage digital data, content and information, or to assess the relevance of the source and the validity of its content.

Digital content creation (GoTo Topic): Such as the ability to create, edit and improve digital content and abide by licensing and copyright, or to revise and integrate information and provide instructions to a computer system or device.

Communication and collaboration (GoTo Topic): Such as the ability to interact, communicate and collaborate with others through the use of digital technologies, taking into account cultural and generational diversity, to manage digital identity and online reputation and take part in society through the use of digital public and private services.
Safety (GoTo Topic): Such as the ability to ensure that personal and work devices are protected, including personal and work-related data and sensitive information in digital environments, or to understand how technology impacts mental and physical wellbeing and a general awareness of the environmental impact of digital.

Problem solving (GoTo Topic): Such as the ability to identify needs and problems and resolve them in different digital environments, the ability to use digital tools to improve processes, services and products, and keep up to date with the evolution of technology.
Information and Data Literacy (GoTo Top)

This area encompasses several crucial skills in today's digital and information-rich environment. Here's a breakdown of the key components of this competency.
  • Explaining Information Needs: This involves recognizing and articulating one's own information requirements. It's about understanding what you need to know and why you need to know it, which is the first step in effective information management.
  • Locating Digital Data, Content, and Information: This refers to the ability to find information using various tools and resources. It includes skills like using search engines effectively, navigating databases, understanding how to use libraries (both physical and digital), and utilizing other resources for information retrieval.
  • Retrieving Digital Data, Content, and Information: Closely related to locating information, this skill involves actually accessing or downloading the information you've identified as necessary. It can include everything from simple downloading of files to more complex retrieval like querying databases or using APIs (Application Programming Interfaces).
  • Storing and Managing Digital Data, Content, and Information: Once information is retrieved, it's important to store it in a way that makes it easy to access and use later. This involves organizing files, using appropriate file naming conventions, understanding different storage options (like cloud storage vs. local storage), and managing data so that it remains secure and accessible.
  • Assessing Relevance of Sources: This skill involves evaluating the sources of information to determine their appropriateness for your needs. It's about understanding the context in which the information was created and determining how that impacts its relevance to your query.
  • Assessing Validity of Content: Beyond the source itself, it's critical to evaluate the content for accuracy and reliability. This involves critical thinking skills to analyze the information, check for biases, verify facts with multiple sources, and understand the methodology behind the information presented.


To strengthen your competency in digital content creation, consider the following strategies:

Educational Resources and Training: Take online courses or workshops in information literacy, data management, and digital literacy. Websites like Coursera, Udemy, and Khan Academy offer courses on these topics. Read books or academic journals about information science, data management, and critical thinking. Libraries and online platforms can be great resources.
Practical Application and Exercises: Practice using different search engines and databases to locate information. Experiment with advanced search techniques like Boolean operators or filters. Engage in projects that require data retrieval and management. This could be anything from a research project to organizing a digital photo library.
Critical Evaluation Skills: Regularly read articles, and then practice evaluating their sources and content. Check for biases, the author's credentials, and the date of publication. Join discussion groups or forums that focus on evaluating and discussing the validity of different types of information.
Learn About Data Management Tools: Familiarize yourself with data storage solutions like cloud services (Google Drive, Dropbox) and data management software. Learn about basic data security practices to keep your digital information safe.
Stay Updated with Technology: Keep up with the latest trends in technology and information management through blogs, podcasts, and news sources. Attend webinars, conferences, or community events focused on digital literacy and information technology.
Reflect and Adapt: Regularly assess your own skills and identify areas for improvement. Be open to adapting your methods as new technologies and information sources emerge.
Networking and Mentorship: Connect with professionals in the field of information science or data management. LinkedIn, professional associations, or local community groups can be good platforms for this. Seek mentorship or guidance from experienced individuals in these fields.

Remember, becoming proficient in information and data literacy is an ongoing process. The digital landscape is continually evolving, so staying curious, engaged, and open to learning is key.
Digital content creation (GoTo Top)

This area is central to many aspects of professional and personal life in the digital age. It involves not just the ability to produce and manipulate digital media but also an understanding of the legal and ethical frameworks governing digital content. Here's a breakdown of the key components of this competency.
  • Creating Digital Content: This involves generating original content in various formats such as text, images, audio, and video. It requires creativity, as well as proficiency with digital tools and platforms used for content creation.
  • Editing and Improving Digital Content: Beyond initial creation, this skill entails the ability to refine and enhance content. This includes editing for clarity, aesthetics, and effectiveness, as well as optimizing content for different platforms and audiences.
  • Abiding by Licensing and Copyright: A crucial aspect of digital content creation is understanding and adhering to intellectual property laws. This includes using licensed materials appropriately, respecting copyright rules, and applying Creative Commons licenses to your own work when necessary
  • Revising and Integrating Information: This skill involves the ability to update and combine existing content to create something new or more relevant. It requires a keen eye for detail and a deep understanding of the content's context and purpose.
  • Providing Instructions to Computer Systems or Devices: This can include programming or using software tools to automate tasks, manipulate data, or control digital environments. It requires logical thinking and familiarity with coding languages or software specific to the task at hand.


To strengthen your competency in digital content creation, consider the following strategies:

Practice Regularly: Engage in projects that require you to create and edit various types of digital content. The more you practice, the more proficient you'll become.
Learn the Tools: Familiarize yourself with key digital creation tools relevant to your interests, such as Adobe Creative Cloud, Canva, Audacity, or video editing software. Online tutorials and courses can be great resources.
Understand Copyright and Licensing: Study the basics of intellectual property law as it relates to digital content. Look for resources and courses that focus on these topics.
Take Courses: Enroll in courses or workshops that focus on digital creation skills, including graphic design, video production, content writing, and web development.
Stay Updated: Digital tools and platforms evolve rapidly. Follow blogs, YouTube channels, and online forums that keep you informed about the latest in digital content creation.
Join Communities: Participate in online communities or local groups where people share and critique digital content. Feedback is invaluable for improvement.
Experiment with Projects: Apply your skills in real-world projects, whether it's creating content for social media, developing a website, or producing a podcast. Hands-on experience is key to mastering digital content creation.

By focusing on these areas, you'll not only enhance your ability to create and manage digital content effectively but also ensure that your work respects legal standards and contributes positively to the digital ecosystem.
Communication and collaboration (GoTo Top)

This competency area is fundamental in leveraging digital technologies to work effectively with others, across diverse cultures and generations, and to engage responsibly and constructively in digital spaces. This competency encompasses several key skills and knowledge areas.
  • Interacting through Digital Technologies: This involves using various digital platforms and tools (such as email, social media, messaging apps, and video conferencing) to communicate and interact with others effectively.
  • Communicating with Cultural and Generational Awareness: Recognizes the importance of understanding and respecting cultural and generational differences in digital communications. This skill is about adapting communication styles to be inclusive and effective across diverse groups.
  • Collaborating Using Digital Tools: Encompasses working with others on shared projects or goals using digital platforms, such as collaborative documents, project management tools, and virtual workspaces. It requires understanding how to leverage these tools to facilitate teamwork, share information, and manage tasks efficiently.
  • Managing Digital Identity and Online Reputation: Involves curating and maintaining a professional and positive presence on digital platforms. It includes understanding the implications of online actions and content on one’s personal and professional image.
  • Engaging in Digital Public and Private Services: Refers to the ability to use digital services offered by governments, organizations, and businesses. This could include accessing public services online, engaging in e-commerce, or participating in digital civic activities.


To strengthen your skills in communication and collaboration through digital technologies, consider the following strategies:

Develop Digital Communication Skills: Practice clear and effective communication using various digital platforms. This could involve writing emails, participating in online forums, or engaging in social media discussions with a focus on professionalism and clarity.
Learn About Digital Tools for Collaboration: Familiarize yourself with digital collaboration tools such as Slack, Microsoft Teams, Google Workspace, and Trello. Understanding how to use these tools can greatly enhance your ability to work with others remotely.
Cultural and Generational Sensitivity Training: Seek resources or training that can enhance your understanding of cultural and generational differences in communication. This can help you interact more effectively and respectfully with a diverse range of people online.
Manage Your Digital Footprint: Conduct an audit of your online presence and consider what it says about you. Learn how to adjust privacy settings, remove undesirable content, and present yourself in a positive and professional manner online.
Engage with Digital Services: Explore and use digital services offered by public and private entities. This can range from accessing government services online to participating in digital marketplaces or using online banking services.
Participate in Online Communities: Join and actively participate in online communities related to your personal or professional interests. This can provide practical experience in digital interaction and collaboration, as well as offer insights into managing online relationships and reputation.
Continuous Learning: The digital landscape is constantly evolving, so it's important to stay informed about new tools, platforms, and best practices for digital communication and collaboration.

Improving your competency in communication and collaboration through digital technologies not only enhances your ability to work effectively in modern, digitally-enabled environments but also equips you to contribute positively to digital society and navigate online spaces responsibly.
Safety (GoTo Top)

This competency area in the context of digital technologies encompasses a broad range of practices and knowledge aimed at protecting both individuals and organizations from various risks associated with digital activities. This includes safeguarding devices, data, personal wellbeing, and being conscious of digital technologies' environmental impact. Let's break down the key components.
  • Protection of Devices and Data: This involves implementing and maintaining security measures to protect devices against malware, phishing attacks, unauthorized access, and other cyber threats. It includes regular updates, use of antivirus software, secure passwords, and two-factor authentication.
  • Safeguarding Sensitive Information: Ensuring that personal and professional information is stored and shared securely, employing encryption where possible, and being mindful of data privacy laws and best practices.
  • Mental and Physical Wellbeing: Recognizing and mitigating the potential adverse effects of technology use on physical and mental health. This includes managing screen time, understanding the impact of social media on mental health, and ergonomic practices to prevent physical strain.
  • Environmental Awareness: Understanding the environmental footprint of digital technologies, including energy consumption of devices and data centers, and promoting sustainable practices such as electronic waste recycling and choosing energy-efficient technologies.


To strengthen your competency in digital safety, you might consider the following strategies:

Educate Yourself on Cybersecurity: Engage with resources that teach about cybersecurity practices, such as securing networks, protecting against phishing, and securing personal and professional data.
Lmplement Strong Security Practices: Regularly update software to patch security vulnerabilities, use comprehensive security software, and adopt strong, unique passwords for different accounts. Learn about and use encryption for sensitive information.
Promote Digital Wellbeing: Set boundaries for your digital device usage, utilize tools that track and limit screen time, and practice digital detoxes. Be aware of the ergonomic setup of your workspace to minimize physical strain.
Stay Informed About Privacy Laws and Regulations: Familiarize yourself with relevant data protection laws (like GDPR in Europe or CCPA in California) and understand how they impact the storage and sharing of data, both personally and professionally.
Learn About Sustainable Digital Practices: Research how to minimize the environmental impact of your digital activities, such as by optimizing device settings for energy efficiency, properly recycling old electronics, and supporting sustainable technology initiatives.
Participate in Security Training: Many organizations offer security awareness training for their employees. Participating in these trainings can provide valuable insights into protecting sensitive information and recognizing potential threats.
Physical and Mental Health Awareness: Engage with resources that provide strategies for maintaining health in the digital age, including physical exercises, mental health practices, and setting healthy boundaries with technology.

Enhancing your competency in digital safety not only helps protect you and your organization from potential threats but also contributes to a more secure, healthy, and environmentally conscious digital environment.
Problem solving (GoTo Top)

This competency area in digital contexts is a critical skill set that involves leveraging technology to address challenges, improve processes, and innovate products and services. This competency underscores the ability to think critically, adapt to new technologies, and apply digital tools creatively to solve problems. Here's a deeper look into the key components of this competency.
  • Identifying Needs and Problems: This involves recognizing existing or potential issues within a process, service, or product. It requires analytical thinking to diagnose problems accurately and determine their root causes in digital environments.
  • Resolving Problems Using Digital Tools: Once problems are identified, this skill focuses on devising and implementing solutions using digital technologies. It may involve coding, deploying software applications, using digital analytics, or employing automation tools to address the identified issues.
  • Improving Processes, Services, and Products: Beyond problem resolution, this competency includes optimizing and enhancing existing systems or offerings through digital innovations. It involves a continuous improvement mindset, leveraging technology to make processes more efficient, enhance service delivery, or improve product features.
  • Staying Updated with Technological Evolution:: The digital landscape is constantly changing, with new technologies emerging at a rapid pace. Keeping abreast of these developments enables problem solvers to apply the most current and effective tools and methodologies to their challenges.


To strengthen your problem-solving skills in digital environments, consider the following strategies:

Continuous Learning: Engage in ongoing education and training to stay current with the latest digital technologies and methodologies. Online courses, webinars, and certifications in areas like data analytics, software development, and digital design can be particularly valuable.
Practical Application: Apply what you learn by tackling real-world problems. Participate in hackathons, contribute to open-source projects, or initiate personal projects that address specific challenges using digital tools.
Critical Thinking and Analysis: Develop your analytical skills by practicing problem identification and solution brainstorming. Tools and methods such as SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and root cause analysis can be helpful.
Networking and Collaboration: Join communities of practice, such as tech forums, professional networks, and innovation hubs, where you can share challenges, exchange ideas, and learn from the experiences of others.
Leverage Digital Tools for Process Improvement: Familiarize yourself with digital tools that can automate tasks, streamline workflows, or enhance data analysis. Tools like CRM systems, project management software, and data visualization platforms can be instrumental in improving processes and outcomes.
Adopt a Mindset of Innovation: Encourage yourself to think creatively about how technology can be applied in new ways to solve problems. This might involve exploring emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT) for innovative solutions.
Feedback and Reflection: After implementing solutions, seek feedback and reflect on the outcomes. Continuous improvement involves learning from successes and failures alike, iterating on solutions based on real-world performance and feedback.

By cultivating these skills and habits, you can enhance your ability to solve problems effectively in digital environments, leveraging technology not just as a tool for resolution but as a catalyst for innovation and improvement.